Health

What do I have to do when I have been in personal contact with a person who is demonstrably infected with COVID-19?

When you have been in personal contact with a person whose infection with the coronavirus was proven by a positive test, you are required to contact your responsible Health Authority immediately, whether you experience any symptoms or not, and to isolate yourself voluntarily, as a precaution. This means to stay at home, to avoid all kinds of personal contacts and to adhere to the rules of correct sneezing and coughing. The Health Authority will decide how long you have to stay in quarantine.

First-degree contact persons are eligible for a cost-free test. The responsible Health Authority or the physician who treats the infected person will confirm the contact person’s right to do a test. After you have been ordered to do a test by the Health Authority, the test can be carried out at the test center at Hamburg central station. In addition, it is also possible to do a test at your general practitioner’s practice – however, you must contact him or her by phone beforehand. It is allowed to interrupt the quarantine for doing a corona test. Please proceed directly to the testing facility and do not use any public transport on your way. Important note: A negative test result does not automatically exempt you from the obligation to stay in quarantine! Only the public Health Authority is admitted to raise the quarantine.

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How should I behave if I think I have COVID-19?

(as of November 2nd, 2020, 11:25 a.m.) 

Citizens suffering from symptoms such as fevers, coughs, respiratory problems or the loss of their sense of smell / of taste are asked to call their general practitioner in the first place.
In case you suffer from severe symptoms of a cold or of any other diseases that require an urgent medical treatment, or in case you are unable to go to a doctor’s practice (e.g. due to immobility), you can call the doctor call system (Arztruf): 116117. 

The general practitioner or the doctor call system will decide whether you should do a test, and they will guide you through the testing procedure. According to the rules and stipulations of the Robert Koch Institute (RKI), a test is usually carried out in the following cases:

  • Symptoms: when you are experiencing acute symptoms such as shortness of breath or respiratory distress (disease of the respiratory system) and/or when you lose your sense of smell / of taste or
  • Contact: When you have been in contact with a person whose infection with the coronavirus was proven by a laboratory within the last 14 days and you experience typical COVID-19 symptoms, no matter how severe they are (www.rki.de/covid-19-symptoms).

The doctor will inform you abut the next steps to take. When a test has been carried out, it is urgently necessary to avoid contacts with other persons and not to leave your home, if possible, until you receive your test result. Furthermore, it is important to adhere to the rules of correct sneezing and coughing and to wash your hands regularly and thoroughly.

Persons who do not show any symptoms although they have been in contact with a person demonstrably suffering from COVID-19 are asked to call the responsible Health Authority of their district or the corona hotline of the public Health Authority: +49 (0) 40/428 284 000 (from Monday to Friday, 7:00 a.m. – 7:00 p.m., and Saturday to Sunday, 8:00 a.m. – 5:00 p.m.)

For further information, please see:  Flussschema des RKI, social authority, current notes on coronavirusinformationen on coronavirus for patients (Kassenärztliche Vereinigung)RKI guidelines for citizens

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Is there a cure for the novel coronavirus?

(as of November 2nd, 2020, 11:45 a.m.)

Currently lots of false information about the corona pandemic are circulating and spread quickly via WhatsApp, Facebook and other social media. There are also dubious and nonserious recommendations for therapy using alleged remedies for the Covid-19 disease caused by coronavirus. It is for example advised to drink the corrosive chemical bleaching liquid CDS (chlorine dioxide solution), also known as MMS (Miracle Mineral Supplement), in order to kill the virus. Using CDS as a remedy cannot be recommended at all and it can be dangerous to health to swallow this chemical product. A specific therapy to cure the new coronavirus does currently not exist.

Currently the treatment of the infection consists mainly in taking the best measures to help the patient according to the severity of the symptoms (e.g. administration of oxygen, controling the fluid balance, administration of antibiotics in order to treat bacterial superinfections, if necessary) and in treating the patient’s relevant primary diseases.

For further information, please see the  websites of the Robert Koch Institute (RKI).

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What are the consequences of an officially imposed quarantine at home?

(as of November 2nd, 2020, 11:50 a.m.)

The respective responsible Health Authority of your district will impose official quarantine at home on you e.g. after you have received a positive COVID-19 test result or you have been in close contact with an infected person. As a first step, the Health Authority can express the order orally and will reconfirm it in writing. Persons who have been placed in quarantine at home by the Health Authority must keep a quarantine diary in which they document their state of health, occuring symptoms, etc.

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What is allowed during an officially imposed quarantine at home?

What is allowed during a domestic quarantine?

(as of November 2nd, 2020, 11:50 a.m.)

Persons placed in quarantine by the Health Authority are not allowed to leave their private place of residence (their home, their flat-sharing community, etc.) or their own land property without the explicit consent of the Health Authority. In addition, they are not allowed to have any direct contacts with other people. Please ask your neighbours, friends or family for help, e.g. in terms of necessary grocery shopping. In case you need medication, please contact your general practitioner. 
In the event that you do not have any people in your environment who could help you, please contact the Health Authority which will find a solution together with you.

It is allowed to interrupt the quarantine for doing a corona test if you have been ordered to do so by the Health Authority. Please proceed directly to the testing facility and do not use any public transport on your way.

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When does the officially imposed quarantine end?

(as of November 2nd, 2020, 11:55 a.m.)

The Health Authority decides whether the quarantine measures can be lifted. This decision is based, among other things, on the quarantine diary. In general, quarantine is lifted after 14 days after a positive test result at the earliest, provided that no symptoms have occured during the last 48 hours. After a complete lifting of the quarantine without any further requirements, the concerned person is allowed to leave his or her home again. In the first place, the Health Authority will inform the person orally; a reconfirmation in writing will follow. In cases in which a close contact of an infected person (a so-called first-degreee contact person) is placed in quarantine, the Health Authority will decide individually, according to the situation.

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How will I receive my test result after having done a COVID-19 test?

(as of November 2nd, 2020, 12.00 a.m.)

The way that you will receive your test result depends on where you have been tested.

  • When you have been tested by the doctor call system (Arztruf) Hamburg (116117), emergency practices of the KVH or at the test center at Hamburg central station: You can find your test result on the following website: www.laborergebnisse-hamburg.de  by using your „laboratory number“. You will be given this laboratory number by the physician, the doctor call system (Arztruf) or the respective test center or practice carrying out the test. Do not call the doctor call system (Arztruf) Hamburg (116117), the Kassenärztliche Vereinigung Hamburg or the test center in order to ask for your result. These information are not available here!
  • If you have been tested in a general practitioner’s practice or in a hospital, you will receive your test result directly from there.

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Under which conditions is prostitution allowed?

(as of November 2nd, 2020, 12:00 p.m.)

Places of prostitution, brothels and similar facilities must remain closed. This is initially valid until November 30th, 2020.

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