Vaccination

FAQ Schutzimpfungen Englisch

  1. Do I have to wear a mask after having received my vaccination? Will I be exempt from the protective measures?
  2. Who is considered as „vaccinated“ and „healed“?
  3. Which reliefs exist for vaccinated and healed persons?
  4. Who will receive which vaccins at the vaccination center?
  5. How will I know when I can be vaccinated?
  6. How can I receive an appointment for the vaccination against coronavirus?
  7. What happens if I do not want to receive my vaccination yet?
  8. Which documents do I have to bring to my vaccination appointment?
  9. My identity card has expired, what should I do?
  10. How are the vaccinations at the vaccination center at Messehallen organized??
  11. Can I receive my vaccination only at the vaccination center?
  12. Can somebody come with me to the vaccination center in case I need support?
  13. What about elder or impaired persons who can reach the vaccination center but are not able to stand for a longer time?
  14. Is it possible to receive a coronavirus vaccination at the vaccination center spontaneously without making an appointment beforehand?
  15. Can I receive a vaccination against coronavirus if I have already suffered from the virus?
  16. How many coronavirus vaccinations do I need and when?
  17. What do the vaccinations cost?
  18. Where can I find more information about the coronavirus vaccination?
  19. Do I have to bring a vaccination card to the vaccination appointment?
  20. What can I do if I cannot come to the coronavirus vaccination center on my own or if I do not have any person who could help me to get there?
  21. What happens if I have an appointment in a vaccination center, but I do not speak or understand German or I am hearing impaired or deaf?
  22. Can I choose a vaccine for my vaccination against coronavirus?
  23. Can I receive a vaccination in Hamburg when I work in a child day-care facility, but that facility is located in another federal state?
  24. How can I cancel my vaccination appointment?

Do I have to wear a mask after having received my vaccination? Will I be exempt from the protective measures?


(Stand:  3. Mai 2021 15:15  Uhr)

You have to adhere to the existing protective measures and rules also after having received your vaccination. The protection given by the vaccination does not start immediately after the vaccination and is not exactly the same for every vaccinated person. Vaccinated persons continue protecting their family and friends from coronavirus when they wear a mask and adhere to the distance rules.

Who is considered as „vaccinated“ and „healed“?


(Stand:  11. Mai 2021 10:00  Uhr)

The decree on the exceptions from the protective measures against COVID-19 stipulates that a „vaccinated“ person must have been vaccinated at least 14 days ago. „Healed“ persons must respond to the stipulations of the federal decree. They need e.g. a positive PCR test result which is at least 28 days old, but not older than 6 months. You can find further information in the "Decree on the regulation of reliefs and exceptions from the protective measures in order to avoid the spread of COVID-19“ (https://www.bmjv.de/SharedDocs/Gesetzgebungsverfahren/Dokumente/Verordnungsentwurf_Corona-Impfung.pdf?__blob=publicationFile&v=7).

Which reliefs exist for vaccinated and healed persons?


(Stand:  11. Mai 2021 10:00  Uhr)

Vaccinated and healed persons have the same rights than persons with a current negative test result, which means that certain restrictions do not apply (anymore) for these two groups. This concerns e.g. services with close physical contact and the test obligation for employers. You can find information about the restrictions that do not apply anymore for vaccinated and healed persons on the website of the federal government: (https://www.bundesregierung.de/breg-de/themen/coronavirus/erleichterungen-geimpfte-1910886).

Who will receive which vaccins at the vaccination center?


(Stand:  20. Mai 2021 18:45  Uhr)

Persons older than 60 years will mostly be vaccinated with the AstraZeneca vaccine (Vaxzevria) at the vaccination center.

Persons under the age of 60 years will ve vaccinated with the BioNTech vaccine (Comirnaty) or the Moderna vaccine.

The Johnsson & Johnsson vaccine (Janssen) is not used at the vaccination center. Since it only requires one single vaccination, it will mainly be given to certain groups, e.g. homeless persons

Outside the vaccination center, the prioritization for the AstraZeneca and Johnsson & Johnsson vaccines has been lifted, so that they can also be given to persons under the age of 60 years after consultation. However, this is currently not possible at the vaccination center, but only in resident doctors‘ practices.

How will I know when I can be vaccinated?


(Stand:  4. März 2021 11:45  Uhr)

You do not need to contact anyone in the first place! Please note that persons from the top priority group will be contacted by the city promptly. All other groups that are entitled to receive a vaccination will be informed by their employer, their doctor or by the facility in which they live. All further groups will be informed about their possibility to receive a vaccination within the next weeks.

How can I receive an appointment for the vaccination against coronavirus?


(Stand:  20. Mai 2021 16:30  Uhr)

If you belong to the group of persons who can currently receive a vaccination against coronavirus, you can call the hotline 116 177 or make an appointment online by using the following link: www.impfterminservice.de/impftermine.

The federal hotline 116 117 is currently available from 8:00 a.m. to 10:00 p.m. seven days a week. We recommend to call from your landline phone because then it is easier to assign you to the right federal state. Please bear in mind that currently a large number of calls come in and that you might have to try to call several times before your call is answered.

Only small quantities of the vaccine are currently available. This is why the capacities for appointments are limited. New appointments will always be published on the website as soon as enough vaccine is available.

Please make a vaccination appointment only if you belong to the groups that are currently entitled to receive a vaccination. You can find these groups on www.hamburg.de/corona-impfung. There you will also find information about how special groups of persons and professions will be assigned their vaccination appointments.

It is not possible to make a group appointment.

What happens if I do not want to receive my vaccination yet?


(Stand:  7. Januar 2021 18:15  Uhr)

You can decide freely whether and when you want to receive your vaccination. In case you belong to one of the priority vaccination groups who can already be vaccinated but you prefer receiving your vaccination later, you can also make an appointment at a later point of time.

Which documents do I have to bring to my vaccination appointment?


(Stand:  23. Februar 2021 16:00  Uhr)

You have to to bring your personal identity card when you come to your vaccination appointment. Furthermore you should bring the appointment confirmation if you have one. You will normally receive this confirmation by mail or e-mail after booking your appointment.

If you belong to a professional group that can already receive their vaccination, you need a confirmation issued and signed by your employer that you must present at the vaccination center. You can find this confirmation here online for download.

It is recommended to wear loose clothes on your upper body, so that it is easier to bare your upper arm for the vaccination.

My identity card has expired, what should I do?


(Stand:  11. Januar 2021 15:00  Uhr)

You must bring your identity card to your coronavirus vaccination appointment, even if it has expired. In this case, please bring also your passport, your driver’s licence or another photo ID in order to prove your identity additionally.

How are the vaccinations at the vaccination center at Messehallen organized??


(Stand:  8. Januar 2021 15:00  Uhr)

You come to the central vaccination center at Messehallen for your fixed appointment. Please wear a mask covering your mouth and nose during your stay at the vaccination center and adhere to the distance rules. You will follow the following steps at the vaccination center:

  1. Access to the Pre-Check - this is a short check directly before entering the vaccination center
  2. Check-In / Registration - your right for a vaccination and your personal data will be checked
  3. Waiting area - you can take your time and read the documents that are handed out to you
  4. Vaccination box - consultation with a doctor and vaccination
  5. Rest area - you will stay here for 15 - 30 minutes after the vaccination
  6. Check-Out - you will be handed out your vaccination confirmation
  7. Exit - you leave the vaccination center

You can find a more detailed description of the different steps  here.

Can I receive my vaccination only at the vaccination center?


(Stand:  3. Mai 2021 08:30  Uhr)

No, there are also other possibilities. However, most of the vaccination appointments still take place at the vaccination center at the exhibition halls (Messehallen), but it is also possible to receive a vaccination in general practitioners‘ practices. Some hospitals also offer vaccinations against coronavirus (https://www.hamburg.de/corona-impfung/15040122/krankenhaus/).

In addition, mobile vaccination teams come to certain institutions or facilities, e.g. shelters for homeless people.

Can somebody come with me to the vaccination center in case I need support?


(Stand:  14. Januar 2021 18:00  Uhr)

In general, only the persons having an appointment for a vaccination are allowed to enter the vaccination center. However, if you need support, you can designate a person who can accompany you to the vaccination center. This person will receive an identification mark at the entrance. Please note: you must not move separately in the vaccination center and you must leave it together. The accompanying person can not receive a vaccination.

What about elder or impaired persons who can reach the vaccination center but are not able to stand for a longer time?


(Stand:  7. Januar 2021 18:30  Uhr)

If needed, there are walkers, rollators and wheelchairs at the vaccination center at Messehallen for elder or impaired persons.

Is it possible to receive a coronavirus vaccination at the vaccination center spontaneously without making an appointment beforehand?


(Stand:  7. Januar 2021 18:30  Uhr)

No. It is generally excluded to receive vaccinations without making an appointment beforehand. The staff working at the vaccination center is instructed to refuse access to the center to persons who do not have an appointment. Therefore, please make sure to make an appointment if you belong to the group entitled for the vaccination. It is impossible to make a spontaneous appointment on the spot. Please do not come to the vaccination center at Messehallen without an appointment in order to avoid contacts and gatherings.

Can I receive a vaccination against coronavirus if I have already suffered from the virus?


(Stand:  11. Januar 2021 15:00  Uhr)

Due to the current vaccine shortage, persons having been infected with SARS-CoV-2 demonstrably (infection proven by laboratory diagnostics) will not be vaccinated at the moment. Hamburg adheres to the instructions of the experts and recommendations of the Standing Committee on Vaccination (STIKO). As soon as more vaccine is available, it will also be possible to vaccinate persons having been infected with the virus before.

How many coronavirus vaccinations do I need and when?


(Stand:  19. Mai 2021 15:15  Uhr)

Apart from the Janssen vaccine (Johnsson & Johnsson), which only requires one single vaccination, all vaccines that are currently approved require a second vaccination in order to provide the best possible protection. The intervals depend on the vaccine:

  • The BioNTech vaccine (Comirnaty) usually requires a second vaccination appointment 6 weeks after the first vaccination.
  • The Moderna vaccine requires a second vaccination appointment 4 weeks after the first vaccination
  • The AstraZeneca vaccine (Vaxzevria) requires a second vaccination appointment 9 to 12 weeks after the first vaccination.

 

What do the vaccinations cost?


(Stand:  7. Januar 2021 18:45  Uhr)

The coronavirus vaccinations are free of cost. The Federal Government and the City of Hamburg will bear the costs for the vaccinations.

Where can I find more information about the coronavirus vaccination?


(Stand:  7. Januar 2021 19:00  Uhr)

A  leaflet containing all information about the coronavirus vaccination  is available in German and also in various other languages.

Do I have to bring a vaccination card to the vaccination appointment?


(Stand:  22. Februar 2021 16:30  Uhr)

It is not mandatory to present a vaccination card in order to receive the vaccination. However, if you have a vaccination card, please bring it along when you come to your vaccination appointment. On the one hand, this is helpful for the medical briefing, and on the other hand it is now possible to record the vaccination in the vaccination card thanks to a new documentation system which was implemented in the vaccination center. In the event that you do not have a vaccination card or that you do not bring it along to your appointment, you will be given a separate vaccination certificate. You can finally ask your general practitioner or the responsible Health Authority to enter the coronavirus vaccination in your vaccination card subsequently, which they will do as long as you can present the vaccination certificate handed out to you after you received the vaccination.

What can I do if I cannot come to the coronavirus vaccination center on my own or if I do not have any person who could help me to get there?


(Stand:  7. April 2021 11:30  Uhr)

For citizens of Hamburg who are more than 80 years old and cannot come to the vaccination center for their second vaccination appointment on their own or do not have any person who could help them to get there, it is possible under certain conditions to be transferred to the vaccination center by the DRK or by taxi. You can find further information on our website „Help for persons with reduced mobility“ (https://www.hamburg.de/corona-impfung/14855932/mobilitaet/).

What happens if I have an appointment in a vaccination center, but I do not speak or understand German or I am hearing impaired or deaf?


(Stand:  9. April 2021 14:30  Uhr)

Persons who do not speak or understand German can bring one German-speaking person to their vaccination appointment who can translate for them. This allows the person entitled to the vaccination as well as the staff of the vaccination center to ask and clarify questions directly on site.

If it is not possible to bring a German-speaking person to help you, you can use a translation service including for sign language. To this end, you have to send an e-mail to fragen@hamburg-impft.de at least 3 days before your vaccination appointment and specify the language you require.

The leaflet with information about the coronavirus vaccination and other documents issued by the Robert Koch Institute are available in various languages: (https://www.rki.de/DE/Content/Infekt/Impfen/Materialien/COVID-19-Aufklaerungsbogen-Tab.html). 

Can I choose a vaccine for my vaccination against coronavirus?


(Stand:  5. Februar 2021 12:45  Uhr)

No. In Hamburg, it is not possible to choose a vaccine. You will receive the vaccine that is currently available. In the event that a vaccine is not appropriate for a certain group of people, they will be given another vaccine. However, there is no possibility to choose a vaccine.

Can I receive a vaccination in Hamburg when I work in a child day-care facility, but that facility is located in another federal state?


(Stand:  4. März 2021 16:15  Uhr)

In Hamburg, persons working in child day-care facilities are called to make their vaccination appointments by calling 116 117 or online in order to receive the vaccination at the central vaccination center (https://www.impfterminservice.de/impftermine). In the event that you live in Hamburg and work in the field of child day-care, but your workplace is located in another federal state (such as Schleswig-Holstein), it is currently not possible to receive your vaccinations against coronavirus in Hamburg. You will receive your vaccinations in the federal state where your workplace is located.

How can I cancel my vaccination appointment?


(Stand:  20. Mai 2021 18:00  Uhr)

You can cancel your appointment in two different ways. In both cases, you absolutely need your 12-digit appointment code which you have received either by e-mail or by phone. It is not possible to cancel your appointment by giving your name due to data protection reasons.

Go to the website www.impfterminservice.de and select Hamburg as well as the vaccination center. Click on the „appointment management“ button in the top right corner. Here you can enter your 12-digit appointment code and cancel the appointment.

You can also call 116 117 and submit your appointment code, so that the assistant can cancel your appointment for you.

Please note: You will receive different appointment codes for the first and the second appointment.

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